Privacy Policy
This Privacy Policy explains how Impeccable Floors we collects, uses, and protects personal information when you visit our website or contact us about flooring services in Atlanta, GA and surrounding areas. We value your privacy and only request information when you choose to share it with us.
Quick summary: The only place we actively collect personal information is our website contact form, where you may provide name, phone number, and email.
1) Information We Collect
We may collect the following categories of information:
- Information you submit via form: When you fill out our contact/request form, you may provide your name, phone number, and email address, plus any details you type in your message (for example: type of flooring, timeline, or project questions).
- Basic technical data: Like most websites, our servers may automatically receive information such as browser type, device type, IP address, pages visited, and approximate location (derived from IP). This information is typically used for security, website performance, and analytics.
2) How We Use Your Information
We use the information you provide to:
- Respond to your request, questions, or estimate inquiry.
- Contact you by phone, email, or text (based on what you submit) to discuss your project.
- Improve our website experience, performance, and content.
- Prevent fraud, abuse, or security incidents.
3) Legal Bases for Processing (Where Applicable)
Depending on your location and applicable law, we process personal data based on one or more of the following: your consent (when you submit the form), our legitimate interests (such as operating and securing our website), or to take steps at your request prior to providing services (like preparing a quote).
4) Cookies & Analytics
Our website may use cookies or similar technologies to support basic functionality and understand website traffic. Cookies are small files stored on your device. You can control cookies through your browser settings. Some analytics tools may collect aggregated usage data (for example: which pages are visited most).
5) How We Share Information
We do not sell your personal information. We may share limited information only in the following cases:
- Service providers: Companies that help us operate the website, hosting, analytics, or email delivery may process data on our behalf under appropriate safeguards.
- Legal requirements: If required by law, court order, or to protect rights, safety, and security.
- Business operations: In the event of a merger, acquisition, or business transition, information may be transferred as part of that process (with appropriate protections).
6) Data Retention
We keep personal information only as long as reasonably necessary to respond to your request, provide services, maintain business records, and comply with legal obligations. If you would like us to delete your submitted form information, you may request it (see “Your Rights” below).
7) Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
8) Your Rights & Choices
Depending on your location, you may have rights such as:
- Request access to the personal information we have about you.
- Request correction of inaccurate information.
- Request deletion of your personal information, subject to legal limits.
- Object to or restrict certain processing in some circumstances.
To make a request, contact us using the information on our website’s contact page. For verification, we may ask for details to confirm your identity and protect your privacy.
9) Children’s Privacy
Our website and services are intended for adults seeking flooring services. We do not knowingly collect personal information from children. If you believe a child provided personal information, please contact us so we can delete it.
10) Third-Party Links
Our website may include links to third-party sites (for example: social media). We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.
11) Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
12) Contact
If you have questions about this Privacy Policy or how we handle your information, please contact Impeccable Floors through the contact information listed on our website.