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Frequently Asked Questions | Impeccable Floors
Support • Atlanta, GA

Real Answers to Your Flooring Questions

Straightforward answers about hardwood, tile, LVP, laminate, carpet, kitchen & bathroom remodeling, financing, and working with our team, organized by topic so you find what you need fast.

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The Company

15 questions

Is Impeccable Floors licensed and insured?

Yes, we're fully licensed and insured, so your home is protected on every project we do.

Do you offer free estimates?

Yes, we provide free, no-pressure in-home estimates and bring samples so you can see options in your own space and lighting.

What areas do you serve?

We proudly serve Atlanta and the surrounding metro area, including Marietta, Smyrna, Kennesaw, Woodstock, Sandy Springs, Roswell, Alpharetta, and more. See our service areas page for the full list.

What payment methods do you accept?

We accept cash, check, ACH, Zelle, Cash App, Venmo, and all major credit cards.

Do you offer financing?

Yes, flexible financing options are available so you can start your project now and pay over time. See our financing page for details.

How do I schedule an estimate?

You can fill out our contact form, call, or text us — we'll typically follow up within one business day to schedule your free in-home visit.

How are your reviews and reputation?

We're proud to hold a 5.0 rating across review platforms with 500+ reviews from homeowners across the Atlanta metro area. See more on our homepage.

Do you provide a warranty on your work?

We stand behind our craftsmanship — ask your estimator about the specific warranty coverage for your project and materials.

Can I see examples of your past work?

Yes, check out our gallery for real projects across hardwood, tile, LVP, laminate, carpet, and kitchen and bathroom remodels.

What should I do to prepare for my estimate?

Just have the space accessible and think through your goals and budget — we'll guide you through material options and answer questions during the visit. You can also browse our services from the homepage beforehand.

Do you offer visualizer tools to preview flooring in my home?

Yes, we offer tools like Roomvo and room visualizers so you can preview flooring, countertops, and stacked stone options before committing.

How can I contact Impeccable Floors?

Call or text us at (678) 435-6677, email impeccablefloor@gmail.com, or fill out the contact form for a free estimate.

Do you bring samples to the estimate, and can I keep them?

Yes, we bring samples to your free in-home estimate so you can see options in your own lighting — ask your estimator about taking samples with you to compare further.

Can I request a specific technician or crew?

Let us know any preferences when scheduling through our contact page, and we'll do our best to accommodate your request.

Is Impeccable Floors a local, family-owned business?

Yes, we're a locally owned flooring company proudly serving the Atlanta metro area. Read more about our team and approach on our About Us page.

Hardwood Installation

15 questions

How long does hardwood floor installation take?

Most single rooms are completed in a day or two; a full-home installation typically takes several days depending on square footage, wood acclimation time, and removal of old flooring. Learn more on our hardwood installation page.

Do I need to move my furniture before installation?

Yes, rooms should be cleared before our crew arrives. Let us know about any large or heavy items ahead of time and we'll help plan around them.

Can hardwood be installed over concrete?

Yes, with the right approach. We typically recommend engineered hardwood for concrete slabs and below-grade spaces, since it handles moisture and temperature shifts better than solid wood.

What's the difference between solid and engineered hardwood?

Solid hardwood is one piece of wood top to bottom and can be sanded and refinished many times. Engineered hardwood has a real wood top layer over a plywood core, making it more stable through humidity and temperature swings.

Does new hardwood need to acclimate before installation?

Yes. We let the wood sit in your home for a period before installing so it adjusts to your home's humidity and temperature, which helps prevent gaps or warping later.

Will installing hardwood require removing baseboards?

In most cases we remove and reinstall baseboards, or add shoe molding, for a clean, finished look along the walls.

Is hardwood a good choice for homes with pets?

Yes, with the right species and finish. Harder wood species and a durable finish hold up well to nails and everyday traffic — we can recommend the best options for your household.

Can hardwood be installed in a kitchen?

Yes, though it needs a quality finish and prompt cleanup of spills. Many homeowners prefer engineered hardwood in kitchens for added stability.

How do you handle uneven subfloors?

We inspect and level the subfloor as part of the installation process, correcting dips or high spots before laying the new floor so it performs and looks right.

What hardwood species and finishes do you offer?

We offer a range of species — including oak, hickory, and maple — in various stains and finishes. We bring samples to your free in-home estimate so you can see them in your own lighting. Browse more on our hardwood installation page.

How soon can I walk on new hardwood floors?

You can typically walk carefully on the floor soon after installation, but we'll give you specific guidance on furniture placement and rugs based on the finish used.

Do you offer financing for hardwood installation?

Yes — flexible financing options let you install your new hardwood floors now and pay over time. See our financing page for details.

Do you provide a warranty on hardwood installation?

We stand behind our installation craftsmanship — ask your estimator about the specific warranty coverage for your project and materials.

Can I choose a custom stain color for my new hardwood?

Yes, many hardwood options can be custom stained on-site or chosen pre-finished in a range of colors — we'll show you samples during your estimate.

What's included in the free estimate for hardwood installation?

We'll walk your space, discuss species and finish options, take measurements, and provide a detailed, honest quote — all at no cost and no obligation. Visit our hardwood installation page to learn more.

Hardwood Refinishing

15 questions

How do I know if my floors need refinishing vs. replacing?

If the wood is still solid beneath the surface wear — scratches, dullness, minor discoloration — refinishing can usually restore it. We'll assess your floors during the free estimate and give you an honest recommendation. See our hardwood refinishing page for more.

How long does refinishing take?

Most rooms take a few days from sanding to final coat, plus dry time before furniture goes back in place.

Do I need to leave my home during refinishing?

Sanding creates dust, and finishes can have fumes, so many homeowners prefer to be out of the work area (or the home) during the process. We'll walk you through what to expect.

Can you fix deep scratches and pet stains?

Sanding removes most surface scratches and light stains. Deep stains that have soaked into the wood may require spot repair or, in some cases, board replacement.

How many times can hardwood be refinished?

Solid hardwood can typically be refinished multiple times over its life, depending on how much wear layer remains above the tongue and groove.

What's the difference between screen-and-recoat and full sanding?

A screen-and-recoat lightly abrades the existing finish and adds a fresh topcoat — faster and less invasive. Full sanding removes the finish down to bare wood for a complete restoration.

Can you change the stain color during refinishing?

Yes. Refinishing is a great opportunity to update your stain color — we'll bring samples so you can see options on your actual wood.

Will refinishing fix squeaky floors?

Refinishing addresses the surface finish, not structural squeaks. We can take a look at the subfloor while we're there and let you know if additional work is needed.

How soon can I move furniture back after refinishing?

We'll give you a specific timeline based on the finish used — typically a few days for foot traffic and longer before rugs and heavy furniture go back.

Do you refinish floors with water damage?

It depends on the extent of the damage. Minor water exposure can often be sanded out; boards that have cupped, buckled, or rotted usually need to be replaced first.

What finish options do you offer?

We offer a range of oil- and water-based finishes in different sheens, from matte to high-gloss, so you can match your home's style. Explore more on our hardwood refinishing page.

Do you offer financing for refinishing projects?

Yes — flexible financing is available so you can restore your floors now and pay over time. See our financing page for details.

Do you help move furniture as part of the refinishing service?

We can help coordinate furniture moving for the work area — let us know your needs so we can plan the project accordingly.

What's the smell like after refinishing, and how long does it last?

Water-based finishes have a milder odor that clears relatively quickly, while oil-based finishes have a stronger smell that lingers longer — we'll help you choose based on your household's needs.

Can you refinish just a section of a room, like a hallway?

In some cases partial refinishing is possible, though matching sheen and color across old and new areas can be tricky — we'll give you an honest read on what will look best. Learn more on our hardwood refinishing page.

Luxury Vinyl Plank (LVP)

15 questions

Is LVP waterproof?

Most luxury vinyl plank products are waterproof or highly water-resistant, making them a great fit for kitchens, bathrooms, basements, and mudrooms. See our LVP flooring page for more.

How does LVP compare to hardwood in looks?

Modern LVP uses high-resolution printing and embossed texture to closely mimic real wood grain, often at a lower cost and with better moisture resistance.

Can LVP be installed over existing flooring?

In many cases yes, as long as the existing floor is flat, stable, and clean. We'll evaluate your subfloor during the estimate to confirm the best approach.

How long does LVP installation take?

Most rooms can be completed in a day, with larger or multi-room projects taking a few days depending on square footage and prep work.

Is LVP good for homes with kids and pets?

Yes. It's scratch- and dent-resistant compared to many other flooring types and holds up well to daily wear, spills, and accidents.

Does LVP need an underlayment?

Many LVP products include an attached pad, but we'll recommend underlayment based on the product, subfloor, and your sound and comfort preferences.

Can LVP be installed in a basement?

Yes, it's one of the best flooring options for below-grade spaces thanks to its water resistance and dimensional stability.

How do I clean and maintain LVP floors?

Regular sweeping and occasional damp mopping with a manufacturer-approved cleaner is usually all that's needed — no waxing or refinishing required. Learn more on our LVP flooring page.

Is LVP slippery when wet?

Most LVP has a textured wear layer designed to provide good traction, but standing water should always be wiped up promptly like any hard-surface floor.

What thickness and wear layer should I choose?

Thicker planks with a heavier wear layer hold up better in high-traffic areas — we'll help you pick the right option for each room's use.

Can LVP be repaired if a plank is damaged?

Yes, individual planks can typically be replaced without redoing the whole floor, especially with click-lock LVP.

Do you offer financing for LVP installation?

Yes — flexible financing options are available so you can start your project now and pay over time. See our financing page for details.

Does LVP add value to a home?

Quality waterproof flooring like LVP is attractive to buyers thanks to its durability and low maintenance, which can be a plus when it's time to sell.

Can LVP be installed over radiant floor heating?

Many LVP products are compatible with radiant heat systems within certain temperature limits — we'll confirm compatibility with your specific product.

What's included in the free estimate for LVP flooring?

We'll walk your space, bring samples, take measurements, and provide a detailed, honest quote — all at no cost and no obligation. Visit our LVP flooring page to learn more.

Laminate Flooring

15 questions

What is laminate flooring made of?

Laminate is a multi-layer synthetic product with a photographic image layer under a clear, durable wear layer, over a dense core board — giving the look of wood or stone at a lower cost. See our laminate flooring page for more.

Is laminate flooring waterproof?

Traditional laminate is water-resistant but not fully waterproof. Standing water can damage the core over time, so it's best suited for kitchens and living areas rather than full bathrooms.

How durable is laminate flooring?

Laminate is scratch- and fade-resistant and holds up well in busy households, though very high-moisture areas are better suited to LVP or tile.

Can laminate be installed over existing flooring?

Often yes, over a flat, stable subfloor — we'll check during your estimate to confirm the best approach for your home.

How long does laminate installation take?

Most rooms are completed in a day, with larger projects taking a few days depending on square footage.

Is laminate good for homes with pets?

Yes, its wear layer resists scratches from nails better than many softwood floors, though very sharp claws can still mark any hard surface over time.

Does laminate need an underlayment?

Yes, an underlayment is typically installed beneath laminate for cushioning, sound reduction, and moisture protection.

How do I clean laminate floors?

Regular sweeping or vacuuming and occasional damp — not wet — mopping keeps laminate looking its best.

Can damaged laminate planks be replaced?

Individual planks can often be swapped out, especially with click-lock laminate, without redoing the entire floor.

What styles and colors are available?

Laminate comes in a wide range of wood- and stone-look styles and textures — we bring samples to your free estimate. Browse more on our laminate flooring page.

Is laminate a good value option?

Yes — it offers an attractive, durable floor at a lower price point than hardwood or tile, which is why it's popular for budget-conscious projects.

Do you offer financing for laminate flooring?

Yes — flexible financing options are available so you can start your project now and pay over time. See our financing page for details.

Can laminate be installed on stairs?

Yes, laminate can be installed on stairs with the right stair-nose trim pieces for a clean, safe finish.

Does laminate fade in sunlight?

Quality laminate is generally fade-resistant, though extended direct sun exposure can affect any flooring over time — window treatments can help protect high-sun rooms.

What's included in the free estimate for laminate flooring?

We'll walk your space, bring samples, take measurements, and provide a detailed, honest quote — all at no cost and no obligation. Visit our laminate flooring page to learn more.

Tile Flooring

15 questions

What areas are best suited for tile flooring?

Tile is ideal for kitchens, bathrooms, entryways, and other high-moisture or high-traffic areas thanks to its durability and water resistance. See our tile flooring page for more.

How long does tile installation take?

Tile installation typically takes longer than other flooring types due to prep, setting, and grout curing time — often several days depending on the size of the space.

Is tile cold underfoot?

Tile can feel cool, especially in colder months. Radiant floor heating can be added underneath for extra comfort.

Does grout need to be sealed?

Yes, sealing grout helps protect it from stains and moisture. We recommend resealing periodically to keep it looking fresh.

Can tile be installed over existing flooring?

In some cases, as long as the subfloor is flat, stable, and can support the added weight — we'll assess this during your estimate.

What tile sizes and styles do you offer?

We work with a wide range of porcelain and ceramic tile sizes, colors, and finishes, including large-format and wood-look options. Browse more on our tile flooring page.

Is tile a good choice for homes with pets?

Yes — tile is scratch-resistant and easy to clean, making it a popular choice for pet owners, though grout lines need regular cleaning.

How do I maintain tile floors?

Regular sweeping and mopping keeps tile looking great; avoid harsh acidic cleaners specifically on natural stone tile.

Can cracked or damaged tiles be replaced?

Yes, individual tiles can typically be replaced without redoing the whole floor, as long as matching tile is available.

Is tile slippery when wet?

Textured and matte-finish tiles offer better slip resistance, which we can recommend for bathrooms and other wet areas.

What's the difference between porcelain and ceramic tile?

Porcelain is denser and more water-resistant, making it well-suited for floors and wet areas, while ceramic is often used for walls or lighter-traffic surfaces.

Do you offer financing for tile installation?

Yes — flexible financing options are available so you can start your project now and pay over time. See our financing page for details.

Can you install heated flooring under tile?

Yes, radiant floor heating can be installed beneath tile, which is especially popular in bathrooms.

How much does tile weigh, and does my subfloor need reinforcement?

Tile is heavier than most other flooring types, so we check subfloor structure and weight capacity as part of our assessment before installation.

What's included in the free estimate for tile flooring?

We'll walk your space, bring samples, take measurements, and provide a detailed, honest quote — all at no cost and no obligation. Visit our tile flooring page to learn more.

Carpet Installation

15 questions

What types of carpet do you install?

We install a range of carpet styles and fibers — from plush and textured to berber and pet-friendly options — to fit your comfort and budget needs. See our carpet installation page for more.

How long does carpet installation take?

Most rooms are completed within a day, with larger homes taking a bit longer depending on square footage and stair count.

Do I need to remove furniture before carpet installation?

Yes, rooms should be cleared beforehand. Let us know about any large or heavy items so we can plan accordingly.

Is carpet a good choice for stairs?

Yes, carpet is a popular and comfortable option for stairs, adding cushioning and reducing noise.

What padding should I choose under my carpet?

Padding thickness and density affect comfort, durability, and sound reduction — we'll help you choose the right pad for your carpet and traffic level.

Is carpet a good option for homes with allergies?

Modern carpet with regular vacuuming and cleaning works fine for most households. If allergies are a major concern, we're happy to discuss hard-surface alternatives too.

How do I maintain new carpet?

Regular vacuuming and prompt attention to spills help carpet last; periodic professional cleaning is also recommended.

Can carpet be installed over old carpet?

No, old carpet and padding should be removed first so the new carpet lays flat and lasts as long as possible.

Is carpet good for homes with pets?

There are pet-friendly, stain-resistant carpet options built to handle everyday accidents and heavy traffic — we can point you toward the best choices.

How long does carpet typically last?

Lifespan depends on the fiber, padding, and traffic level, but a quality carpet with proper care and padding can last many years in most homes. Learn more on our carpet installation page.

Can you install carpet in just one room?

Yes, we handle single-room jobs as well as whole-home carpet installations.

Do you offer financing for carpet installation?

Yes — flexible financing options are available so you can start your project now and pay over time. See our financing page for details.

Can you remove and haul away my old carpet?

Yes, removal and haul-away of your old carpet and padding is part of our carpet installation service.

What's the difference between cut pile and loop pile carpet?

Cut pile carpet has an even, soft surface popular in living areas, while loop pile (like berber) is more durable and resists crushing, making it a good fit for high-traffic spaces.

What's included in the free estimate for carpet installation?

We'll walk your space, bring samples, take measurements, and provide a detailed, honest quote — all at no cost and no obligation. Visit our carpet installation page to learn more.

Kitchen Remodeling

15 questions

What does a kitchen remodel with Impeccable Floors typically include?

Kitchen projects can include new flooring, cabinets, countertops, tile backsplash, and layout adjustments — we scope the work based on your goals during the free estimate. See our kitchen remodeling page for more.

How long does a kitchen remodel take?

Timelines vary by scope — a flooring-focused update may take a few days, while a full kitchen remodel with cabinets and countertops can take several weeks.

Can I use my kitchen during the remodel?

Depending on the scope, we'll work with you to minimize disruption; larger remodels may require a temporary kitchen setup.

What flooring works best in a kitchen?

Tile and waterproof LVP are especially popular for kitchens thanks to their water resistance and durability. We can also discuss engineered hardwood if that fits your style. Browse more on our kitchen remodeling page.

Do you help with kitchen layout and design decisions?

Yes, our team can offer guidance on layout, material selection, and finishes to help your kitchen work better for your household.

Will you handle plumbing and electrical changes?

We coordinate the trades needed for your specific project and will let you know upfront what's included and what may require a licensed specialist.

Do you offer free design consultations?

Yes, our free in-home estimate includes discussing your goals, budget, and material options for your kitchen project.

Can I get a detailed quote before starting?

Absolutely — you'll receive a detailed, honest quote with no hidden fees before any work begins.

What countertop and cabinet options do you offer?

We work with a range of countertop materials and cabinet styles and will bring relevant options and samples to your estimate.

How messy is a kitchen remodel?

We take steps to contain dust and debris and keep the work area as clean as possible throughout the project.

Can you match new flooring to existing adjacent rooms?

In many cases yes — we'll help select flooring that transitions well with adjoining spaces.

Do you offer financing for kitchen remodeling?

Yes — flexible financing options are available so you can start your kitchen project now and pay over time. See our financing page for details.

Can I do a partial kitchen remodel, like just new flooring and a backsplash?

Yes, we scope projects to your goals and budget, whether that's a full remodel or an update to a few key elements.

Will you help me select finishes that hold up to daily kitchen use?

Yes, we'll recommend durable, easy-to-clean materials suited for cooking, spills, and heavy foot traffic.

What's included in the free estimate for a kitchen remodel?

We'll discuss your goals, walk the space, take measurements, and provide a detailed, honest quote — all at no cost and no obligation. Visit our kitchen remodeling page to learn more.

Bathroom Remodeling

15 questions

What does a bathroom remodel typically include?

Bathroom projects can include new tile flooring and showers, vanity updates, fixtures, and layout changes — scoped to your goals during the free estimate. See our bathroom remodeling page for more.

How long does a bathroom remodel take?

A flooring-only update may take a few days, while a full bathroom remodel typically takes one to a few weeks depending on scope.

What flooring is best for bathrooms?

Tile and waterproof LVP are the top choices for bathrooms thanks to their water resistance and durability. Browse more on our bathroom remodeling page.

Can you remodel a shower or tub area?

Yes, shower and tub surrounds, including tile work, are part of our bathroom remodeling services.

Will the bathroom be out of use during the remodel?

Yes, the bathroom being remodeled will be unavailable during the work — we'll give you a realistic timeline upfront.

Do you handle plumbing fixture updates?

We coordinate the trades your project needs and will let you know what's included versus what may require a licensed plumber.

Can you help make a bathroom more accessible?

Yes, we can discuss options like curbless showers, grab bars, and non-slip flooring for accessibility-focused remodels.

What tile and finish options are available for bathrooms?

We offer a wide range of tile sizes, colors, and finishes suited for wet environments, including slip-resistant options.

How do you handle waterproofing in a bathroom remodel?

Proper waterproofing behind tile and around wet areas is part of doing the job right, and we follow best practices to protect your home long-term.

Can I get a detailed quote before starting?

Yes, you'll receive a detailed, honest quote with no hidden fees before work begins.

Will the remodel be messy or disruptive?

We take care to contain dust and debris and keep the work area as clean and controlled as possible.

Do you offer financing for bathroom remodeling?

Yes — flexible financing options are available so you can start your bathroom project now and pay over time. See our financing page for details.

Can you convert a tub to a walk-in shower?

Yes, tub-to-shower conversions are a common bathroom remodeling request, and we can walk you through the options.

Do you replace vanities and countertops as part of a bathroom remodel?

Yes, vanity and countertop updates are commonly included in our bathroom remodeling projects.

What's included in the free estimate for a bathroom remodel?

We'll discuss your goals, walk the space, take measurements, and provide a detailed, honest quote — all at no cost and no obligation. Visit our bathroom remodeling page to learn more.

Financing

15 questions

Does Impeccable Floors offer financing?

Yes, we offer flexible financing plans so you can start your project now and pay over time. See our financing page for details.

Who provides the financing?

Our financing is offered through Synchrony, giving you a secure, dedicated credit line for your flooring project.

How do I apply for financing?

You can fill out a secure online application in just a few minutes through our financing page.

How long does it take to get approved?

Most applicants receive an instant credit decision after completing the online application.

What financing plans are available?

We offer 6, 12, 15, 18, and 24-month plans, so you can choose the option that fits your budget and timeline. See the full breakdown on our financing page.

Is there a 0% interest option?

Yes, ask about our 6-month plan with no interest if paid in full within the promotional period (subject to approval and terms).

What happens if I don't pay off the 6-month plan in full?

If the balance isn't paid in full by the end of the promotional period, interest may be charged from the purchase date at the regular APR for purchases.

What are the deferred interest fees on longer plans?

Longer promotional plans (12, 15, 18, and 24 months) apply a set fee to the total balance instead of standard interest — ask our team for the current fee schedule for each term.

Can I use the financing credit line again for future projects?

Yes, your dedicated flooring credit line can be used again and again for future purchases.

Does financing affect my other credit cards?

No, this financing is a dedicated credit line separate from your general credit cards, so it doesn't tie those up.

Is there a minimum purchase amount to qualify for financing?

Financing terms and eligibility can vary — ask our team for details on minimums and what fits your project.

Can I make extra payments to avoid interest?

Yes, paying more than the minimum monthly payment, or making a lump sum payment, helps you pay down the balance faster and avoid interest charges on promotional plans.

Do I need good credit to be approved?

Approval depends on Synchrony's credit criteria — the quick online application will let you know what you qualify for.

Can I apply for financing before my in-home estimate?

Yes, you can start the application anytime, or wait until after your free estimate once you know your project cost — whichever is easier for you.

Who do I contact if I have questions about my financing application?

Reach out to our team directly, or message us through the contact form, and we'll help you choose the best plan or answer questions about your application.

Service Areas

15 questions

What areas does Impeccable Floors serve?

We proudly serve Atlanta and the surrounding metro area, including Acworth, Marietta, Smyrna, Kennesaw, Woodstock, Sandy Springs, Roswell, Alpharetta, Johns Creek, Dunwoody, Brookhaven, Vinings, Holly Springs, and Buckhead.

Do you serve areas outside the cities listed?

If you're near the Atlanta metro area but don't see your city listed, reach out — we may still be able to help.

Is there an extra charge for projects further from your base?

Pricing is based on the scope of your project — ask our team about your specific location during your free estimate.

Do you serve both residential and commercial properties?

We focus on residential flooring and remodeling projects across our service area.

How do I know if you serve my neighborhood?

Check our service areas page for the full list of cities, or just reach out — we'll let you know quickly.

Do you travel to gated communities or HOA neighborhoods?

Yes, we regularly work in gated communities and HOA neighborhoods — just let us know about any access requirements ahead of time.

Can you serve multiple properties for the same customer?

Yes, we work with homeowners and property owners on multiple properties within our service area.

Do you offer the same services in every city you serve?

Yes, our full range of flooring and remodeling services is available throughout our service area.

How far in advance should I schedule if I'm outside Atlanta proper?

Scheduling works the same way regardless of location within our service area — reach out and we'll coordinate a time that works.

Do you provide free estimates in all service areas?

Yes, free in-home estimates are available throughout our entire service area.

Is Marietta within your service area?

Yes, Marietta is one of the cities we proudly serve.

Do you serve Alpharetta and Roswell?

Yes, both Alpharetta and Roswell are within our service area.

Do you serve Buckhead and Sandy Springs?

Yes, we serve both Buckhead and Sandy Springs as part of the greater Atlanta metro area.

What if I'm just outside your listed service area?

Reach out anyway — service areas can expand, and we're happy to let you know if we can accommodate your project.

How do I get a quote for my specific location?

Fill out our contact form or give us a call — we'll confirm we serve your area and schedule your free in-home estimate.

Reviews & Reputation

What customers say about Impeccable Floors

Real feedback from clients across Atlanta and nearby areas, highlighting craftsmanship, communication, and clean execution. Proudly rated 5 stars across every review platform, with 500+ reviews from satisfied homeowners and businesses.

5.0
500+ five-star reviewsGoogle, Yelp, Thumbtack & Facebook
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73 featured reviews

Angela Milani

GoogleJan 2026

After dealing with subpar contractors in other areas of my home due to flooding, I was very selective in choosing a flooring company to repair my hardwood floors. Luckily, I found Impeccable Flooring, which exceeded my expectations. From my first meeting with the project manager, Allen, I knew I was in good hands. He is honest, attentive, and extremely knowledgeable. My floors were repaired, sanded, and varnished, and throughout the entire process, I felt cared for, informed, and aware of every detail. Allen and his team did a phenomenal job. Their finish is FLAWLESS. Equally important is the honesty of this company. They do the job the right way, without shortcuts, AND they don't charge exorbitant prices. In fact, the prices are very reasonable! Every aspect of this company is top-notch, including the owner, Pedro, who is attentive and always willing to help. If you need a flooring company, I HIGHLY RECOMMEND IMPECCABLE FLOORING!

Mary Kay T.

YelpSep 2025

Very helpful and professional service. Stretched some wall to wall carpet that had wrinkles. Also cleaned carpet when completed. Looks great. On time. Good communication. Good price.

Jennyfer Pereira

GoogleJan 2026

Hiring Impeccable Floors was one of the best decisions I made for my home. Their team was experienced, communicative, and extremely skilled. They took the time to explain everything and ensured I felt comfortable with the process. The end result is breathtaking—smooth, even, and with a perfect finish. I will recommend the company to family and friends for many years to come.

Daniel J.

YelpSep 2025

Impeccable floors did an amazing job of adding missing floorboards and staining to match our existing floors after our kitchen remodel. The workmanship is superb and I'm unable to tell where our existing floor ends and their work began. I will be using them for all our flooring needs from now on!

Eric & Theresa Albert

GoogleJan 2026

I am very impressed with the work and professionalism of this company. I sent an email requesting a quote and received a response within an hour from Pedro Silvano, the owner. Allen/"Westley" provided my estimate and was my main contact throughout the entire process. We installed new wood flooring in our kitchen to match the existing wood throughout the main floor, which we had renovated. They matched the two spaces perfectly and we couldn't be happier with the final product overall. From start to finish, they were one of the most respectful and professional companies I have ever had in my home and the communication was A+. I am glad I chose them for so many reasons. Thank you Impeccable Floors (especially Pedro, "Westley" and Fred)!

David Mason

GoogleJan 2026

Called this company after seeing 5 Stars on my Google search. They came right out to evaluate scratched hardwood floors. They were able to get to the job within a week. The team was very competent and did a great job repairing the damage. Results are terrific and the price very reasonable. Highly recommended. Would definitely use them in the future!

LaTonia S.

YelpJun 2024

Pedro and his team were professional. They did quality work and addressed all my concerns quickly. The project took a little longer than expected but, the results were worth it!

Stephen Hall

GoogleJan 2026

Our experience with Impeccable Floors was fantastic! Initially, we hired them to restore the hardwood floor in one room, but the result was so spectacular that we immediately hired them to do the rest of the house. Not only did they arrive on time, but they finished almost a day ahead of schedule. The floors look incredible. We are very satisfied.

Rick C.

YelpDec 2024

Very pleased with the service and value of Impeccable floors. Pedro was great to work with getting pricing and matching what we needed. His install team was prompt and diligent at finishing their work on time and cleaned up everything. Would highly recommend.

Hannah T

GoogleDec 2025

I couldn't be happier with my experience working with Impeccable Floors! From start to finish, the entire team was professional, knowledgeable, and incredibly easy to work with. They helped me choose the perfect flooring for my home, walked me through every step of the process, and completed the installation on time with great attention to detail. The quality of their work truly exceeded my expectations—my floors are absolutely stunning and have completely transformed the space. It's evident they take pride in what they do, and it shines through in their craftsmanship. If you're looking for a reliable flooring company that delivers exceptional results with friendly, top-notch service, I highly recommend Impeccable Floors.

anne conklin

GoogleNov 2025

Pedro responded to our quote request the same day we submitted it. He came and gave us a quote within two days. His quote was very reasonable. The work was flawlessly executed within a week of signing the contract. The first painter didn't finish the painting on the first day of work, so Pedro returned the next day and finished it himself. We are very satisfied and will keep his contact information for future work.

Jennyfer Pereira

GoogleNov 2025

Hiring Impeccable Floors was one of the best decisions I made for my home. Their team was experienced, communicative, and extremely skilled. They took the time to explain everything and ensured I felt comfortable with the process. The end result is breathtaking—smooth, even, and with a perfect finish. I will recommend the company to family and friends for many years to come.

Tirell Hendley

GoogleOct 2025

Pedro and team did an amazing job on our floors. We contracted with them prior to closing on our home and within a week they stained our existing floors, replaced old carpet with new hardwoods, and upgraded some of our stair treads. The guys worked long hours to help us meet a deadline. Our floors are beautiful and we will use Impeccable again!

Linda Story

GoogleSep 2025

The team arrived Friday morning to begin removing the old carpet and installing new hardwood flooring in the bedrooms. They worked quickly, discreetly, and efficiently. This was the best team we've ever worked with! I've lived in my house for 35 years and am a licensed interior designer. This team is made up of stars and top professionals! Your home is safe in their hands!

C Mac

GoogleAug 2025

If I could give six stars, I would. From start to finish, Pedro and his team were very professional and dedicated! They helped me choose the ideal flooring with quality materials at an affordable price. They even helped move heavy furniture and came back to finish details. I would recommend this flooring company to anyone who needs it.

Wyatt Johnson

GoogleJul 2025

Alan and his team did an excellent job! They took care of everything, even with some last-minute challenges, such as having to redo part of my subfloor. The team showed great respect for my home. I would definitely recommend them.

Joan Nichols

GoogleJul 2025

We moved into an apartment and decided to replace the flooring. We needed to finish the second floor first and then wait for the first-floor kitchen renovation to be completed before replacing the first-floor flooring. Pedro and his team were very flexible, adhered to our schedule, and did a fantastic job. The flooring looks amazing. I also hired them to replace the balusters, handrails, and stair railings for a more modern look. That also looks fantastic. I was impressed by their ability to sand and stain the edges of the uncarpeted steps to match the new flooring! The team was punctual every day, worked with me as changes occurred during the project, and completed the work in just a few days. Cleaning and replacing/painting the moldings completed the job, and our home looks brand new! I highly recommend Impeccable Floors and would hire them again!!

Lisa Barranca

GoogleJul 2025

We wanted to share our great experience with Impecable Floor. Pedro did an excellent job, very professional, quick to respond, a great team attentive to detail, always providing good support for everything we needed and developing a great relationship. We highly recommend them! Daniel Salinas — "I recently had the pleasure of working with Impeccable Floors, LLC for a complete floor renovation in my home and I couldn't be happier with the results! From the first consultation, the team was professional, experienced, and truly attentive to my needs. They guided me through every step of the process—from choosing the perfect materials to the final installation—with honesty and competence. The quality of the finish is exceptional; every detail was handled with care, and the finished floors have completely transformed my space. The team was punctual, respectful, and left my home spotless every day. I was particularly impressed by their ability to deliver high-quality work on time, making the whole experience smooth. I highly recommend Impeccable Floors, LLC to anyone who needs beautiful and durable flooring. Their commitment to excellence and customer satisfaction is evident in every aspect of their work. Thank you for making my home a more inviting place!"

Caitlin Brown

GoogleJul 2025

We had just bought a house and needed to replace the upstairs carpet. The previous owners had installed beautiful cherry wood floors in the entryway and other rooms, and I had searched numerous other places to see if anyone had them in stock or could help me find a matching set. I was working with another flooring company that highly recommended Pedro and Impeccable Floors, and I couldn't be happier. They turned out even better than the ones I was trying to match. They were punctual (arriving early most days), communicative, and professional. The price was very reasonable for a floor that exactly matched what we had received. They will be our first choice for any future flooring needs.

Jefferson Igoor

Google4 months ago

Excellent work and a great price.

Brunno Machado Silva

Google2 years ago

Excellent company—skilled professionals and extremely punctual. First-class service.

Luana Sampaio

Google2 years ago

Excellent company—unmatched professionalism, and impeccable service quality and customer care.

Heloyza Guimarães Motta

Google3 years ago

Great value and everything was done with a lot of care. I 100% recommend them.

Marília De Fátima

Google2 years ago

Very good—highly professional. They treat customers well and do an impeccable job.

Roberta Basilio do carmo

Google2 years ago

A very good company with fair pricing, great quality, and they are punctual.

joao gabriel melhem guimaraes

Google3 years ago

Great service. Very good company—best I've used so far.

Roger Oliveira

Google2 years ago

Great—thank you so much, daughter, for connecting us with the flooring guy.

Emanuel Miranda (Planetone)

Google2 years ago

It was very good and great quality.

Jefferson Matos

Google2 years ago

Excellent job! Great service.

ISSAO NARIKAWA

Google2 years ago

Excellent job—100%.

Roberta Basilio

Google2 years ago

A great company—congratulations, you're doing an amazing job.

RD RENOVATION SERVICES LLC

Google2 years ago

Excellent job! Professional 👍

Mannoel Lemes

Google2 years ago

Excellent job! Professional.

Allef Sampaio

Google3 years ago

Very careful and honest. I recommend them.

meny compras

Google2 years ago

Great place—10/10!

Amália Ferreira

Google2 years ago

Great service quality 👏🏻

Anna g.

Google2 years ago

Good service quality.

Mariana Godoi

Google3 years ago

Very competent—great work.

Josy Carvalho

Google2 years ago

Great work and a nice finish.

Guilherme Souza

Google3 years ago

Great—extremely competent team.

Diogo Cezar

Google2 years ago

Very good.

esther martins

Google2 years ago

Good quality and good customer service.

Faet

Google3 years ago

Very good.

Alexandre Filho

Google3 years ago

It was very good.

Luciano Casali

Google2 years ago

Good customer service and great work.

Ana Karolina

Google2 years ago

Very professional and experienced.

Ana Marcia Dias

Google2 years ago

High-quality service.

Antônio Solange

Google2 years ago

First-class service.

Matheus Gentil

Google2 years ago

Very good—attentive team.

Andres Arino

Google2 years ago

Good work.

Luis Fernando

Google2 years ago

Very attentive.

Marshall

Google2 years ago

Great.

Vitória Virissimo

Google2 years ago

Excellent quality!

Luciane Rangel

Google3 years ago

Excellent professionals!

Joaquim Neto

Google3 years ago

Great.

Renato Ferreira

Google2 years ago

Top-notch service.

allan soares

Google2 years ago

Excellent!!

Maria Fernanda

Google2 years ago

Very good!!!

Karen Vitoria Barros da Silva Moraes

Google2 years ago

Excellent quality!

Itatiane Carvalho

Google2 months ago

Pedro and his team are incredible. They went above and beyond to make sure every detail was perfect. They helped me choose the right stain color, explained how the products work, and kept me informed throughout the project. My floors were in very bad shape, but Impeccable Floors brought them back to life. The result was so good that even my neighbors noticed and asked which company I hired.

Amanda Crump

Google3 months ago

Impeccable Floors replaced our hardwood floors with a combination of wood and tile, and also replaced our backsplashes. Allen was our project manager and was very knowledgeable. He helped us through product selection to make sure we wouldn't have any issues during installation. He was at our house every day to make sure the project ran smoothly. The installers were great, did excellent work, and were very professional. We definitely recommend this company to anyone.

Robert Angelucci

Google4 months ago

I am extremely satisfied and impressed with the quality of the work and the great attention to detail! The prep they did to level the floor before installation was essential for the project to go smoothly. I highly recommend Impeccable Floors!! The price was very fair, the quoting software made everything easy for me, and they were professional every step of the way. Thank you, Pedro!

S Moore

Google5 months ago

I recommend Impeccable Floors for hardwood installation. They did an amazing job and I'm very happy with the results. My original floor was discontinued, so they worked with me to find a hardwood that matched—bringing samples to compare. The installers worked hard and cleaned everything up after the job.

jackie massey

Google10 months ago

I have a hard time making decisions, but this guy was extremely patient with me—coming back several times to show me samples. I'm very detail-oriented and was worried the process would be complicated. To my surprise, they exceeded my expectations and found affordable solutions for problems that came up, with no hidden extra fees. At the end of each day, they left the house cleaner than when they arrived. Their work ethic, manners, and integrity really stand out. Their prices were among the lowest compared to several companies I got quotes from. Definitely a quality company that I'll recommend to my friends.

Arthur Bayani

Google2 weeks ago

Great company! They installed the carpet perfectly. The staff is punctual and friendly.

juju mon

Google2 years ago

Thank you to Pedro and his team for my new floors. I hired him for two services at my new home and I loved the results. He communicated well and was easy to reach if I had any questions. I highly recommend him and his team.

Thiago Silvano

Google2 years ago

Pedro and his team did an amazing job remodeling my bathroom. I loved working with them—good communication, fair price, and they finished on time. Highly recommended, and we'll definitely use them again!

daniel salinas

Google1 year ago

I recently had the pleasure of working with Impeccable Floors, LLC for a complete floor renovation in my home and I couldn't be happier with the results! From the first consultation, the team was professional, experienced, and attentive to my needs. They guided me through every step of the process—from choosing the perfect materials to the final installation—with honesty and expertise. The quality of the workmanship is exceptional; every detail was handled with care, and the finished floors completely transformed my space. The team was punctual, respectful, and left my home spotless every day. I was especially impressed by their ability to deliver high-quality work on time, making the whole experience stress-free. I highly recommend Impeccable Floors, LLC to anyone who needs beautiful and durable flooring.

Carla

Google10 months ago

Pedro and his team recently completed a project installing vinyl and hardwood floors, plus a few other small improvements in my home. I was very pleased with the quality of the work and the high level of professionalism. Throughout the project, Pedro and his team were attentive and promptly addressed any issues. I highly recommend Pedro and his team and look forward to working with them again.

Pedro Manoel

Google2 months ago

Impeccable Floors did an amazing job restoring my hardwood floors. My home looks brand new!

PAULO ROBERTO MAGALHAES

Google2 months ago

They helped me choose the perfect flooring for my home. Beautiful work!

Michael Webb

Google10 months ago

Excellent experience from start to finish! Pedro and his team were professional, punctual, and efficient. He advised me on the best options and never pressured me into choosing more expensive repairs or flooring for my basement. The installation was smooth, the team kept me updated, and they were very self-sufficient. Highly recommend!

Annelise Mowry

Google8 months ago

An amazing experience from start to finish. Customer service and communication were fast, attentive, and understanding of my needs. The work was high quality with impressive attention to detail.

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  • Licensed & Insured
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  • We Bring Samples To Your House
  • Hardwood Floor Installation in Atlanta GA
  • Luxury Vinyl Plank (LVP) Flooring
  • Floor Refinishing & Sanding Services
  • Laminate Flooring Installation
  • Tile Flooring for Kitchens & Bathrooms
  • Carpet Installation & Replacement
  • Residential Flooring Contractor Atlanta
  • Commercial Flooring Services
  • Custom Flooring Design & Installation
  • Water-Resistant Flooring Solutions
  • High-End Flooring Finishes
  • Floor Removal & Subfloor Preparation
  • Free In-Home Flooring Estimates
  • Licensed & Insured Flooring Company
  • Premium Flooring Services in Atlanta GA
  • Hardwood Floor Installation in Atlanta GA
  • Luxury Vinyl Plank (LVP) Flooring
  • Floor Refinishing & Sanding Services
  • Laminate Flooring Installation
  • Tile Flooring for Kitchens & Bathrooms
  • Carpet Installation & Replacement
  • Residential Flooring Contractor Atlanta
  • Commercial Flooring Services
  • Custom Flooring Design & Installation
  • Water-Resistant Flooring Solutions
  • High-End Flooring Finishes
  • Floor Removal & Subfloor Preparation
  • Free In-Home Flooring Estimates
  • Licensed & Insured Flooring Company
  • Premium Flooring Services in Atlanta GA
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